Join our team

WE'RE HIRING


BY1OAK is growing and just opened a new store. BY1OAK store is a jewelry store located in the Jordaan in Amsterdam and stocks also a curated selection of BY1OAK favorites. That’s why we are looking for ambitious colleagues to join our HQ team! 

You will be part of a small team, with a lot of room for creativity and ideas. At BY1OAK, you are working very close with the actual product. You will learn about materials, production and collections. You are able to develop your knowhow of the jewelry industry and what it’s like to work in a creative and dynamic company.

We are looking for:
- Store / Atelier Assistent (16-24 hours)

- Store / Atelier Assistent (32-40 hours)

- Backoffice / E-Commerce Assistent-Manger (32-40 hours)

- Allround intern (40 hours)

See more information about the open vacancies below.



STORE/ ATELIER ASSISTENT


Starting date: Soon
Position: parttime, 16-24 hours or fulltime, 32-40 hours a week.

In this role you will be the face of our BY1OAK store. Besides this, we are looking for someone who can help manufacturing our products within our atelier, located in the same building. No experience in making jewelry? No problem, we will train you in this and will learn you everything you need to know!

In this role you will:
- welcome our customers in our store and advise them about our products
- develop knowhow of the collection, products & materials
- be responsible for manufacturing our products: creating new products, repairs and the production of stock.
- be the primary contact for both our customers as staff during weekends
- who is available on Saturdays and during the week
- help the HQ team with the fulfillment of orders & other additional tasks

We are looking for someone with:
- a creative mindset and an eye for detail
- a practical attitude
- a star in selling our jewelry and advise our clientele
- hands-on mentality
- Dutch and English speaking

Curious? Please send your CV and motivation letter to Rachelle@by1oak.com.

BACKOFFICE / E-COMMERCE ASSISTENT-MANAGER


Starting date: Soon
Position: fulltime, 32-40 hours a week.

In this role, you will be involved in the day-to-day activities of BY1OAK with a focus on Customer Care. You will be the face of the brand and love to help and advice our customers on all levels. For BY1OAK, Customer Care and having a good relationship with our customers is very important; we want to ensure a superior customer experience. Next to customer service, you’ll be responsible for the backoffice, administration and E-commerce of the brand.

In this role you will:
- take care of our Customer Care
- ensure that the process from purchase to after-sales runs smoothly
- process requests and returns
- be responsible for our back-office and administrational tasks
- be responsible for our E-commerce; update our website with the current collections and information
- think creatively about how to keep improving our webshop

We are looking for someone with:
- the ability to deliver exceptional service, communication skills are a must
- excellent written and verbal Dutch and English communication
- experience in- and passion for the online and fashion industry
- a hands-on mentality and eager to learn
- organized, structured and detail-oriented skills 
- someone who loves to take care of our customers’ needs and is always happy to help
- feeling for writing texts, both creatively as formal

Curious? Please send your CV and motivation letter to rachelle@by1oak.com

CUSTOMER SUPPORT/ ALLROUND INTERN


Starting date: February
Position: fulltime, 40 hours a week

In this role, you will be involved in the day-to-day activities of BY1OAK with a main focus on Customer Support. Next to managing the customer service, you will assist the HQ team with many different projects and tasks.

In this role you will:
- take care of the Customer Care on all levels
- ensure that the process from purchase to after-sales runs smoothly
- help with the fulfillment of orders
- support in operational ad-hoc projects

We are looking for someone with:
- passion for- and the ability to deliver exceptional service
- excellent Dutch & English communication (on and offline) skills
- affinition with retail, online & fashion
- a hands-on mentality and is eager to learn
- who is ready to take on any additional ad-hoc tasks, is organized and a problem solver
- you have a strong feeling for giving our customer the best experience and support

We offer a monthly internship fee.

Curious? Please send your CV and motivation letter to rachelle@by1oak.com.