Careers

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Join our team

WE'RE HIRING

BY1OAK was founded in 2009 by two friends. In December 2022 we opened a new store next to our office. BY1OAK store is a jewelry store located in the Jordaan in Amsterdam and also stocks a curated selection of our favorites. BY1OAK is growing and that’s why we are looking for ambitious colleagues to join our HQ team!

You will be part of a small team, with a lot of room for creativity and ideas. At BY1OAK, you are working very close with the actual product. You will learn about materials, production and collections. You are able to develop your knowhow of the jewelry industry and what it’s like to work in a creative and dynamic company.

We are looking for:

- Store Manager (32-40 hours)
- Store Assistent (24 hours)
- Customer care / E-commerce specialist (32-40 hours)

See more information about the open vacancies below.

STORE MANAGER

Starting date: Soon
Position: fulltime, 32-40 hours a week.

BY1OAK is an Amsterdam based handmade jewelry brand. The brand has been online for more than fourteen years and has recently opened a store on the Prinsengracht in Amsterdam: open six days a week from Monday ‘till Saturday. BY1OAK’s company culture is ambitious, entrepreneurial, and creative, with a small team we find it most important to deliver the best quality jewelry, with the best possible service. 

As a sales representative you will work very closely with our handmade product, and being able to show our customers everything the brand has to offer. It is essential to have a sales mentality, a hands-on approach and the ability to create a warm and welcoming atmosphere in the store. Together with the team you carry the responsibility of welcoming, approaching and advising our customers based on knowledge and expertise. To help our customers in the best way, it’s essential to work with our jewelry.

In this role you will:
- Be a role model; lead by example and train, mentor and improve your team.
- Welcome and advice our customers on all levels. It’s important to have a good relationship with your colleagues and our customers. 
- Be responsible for the look and feel of the store, this requires organizational skills, high sense of responsibility and ownership.
- Develop knowhow of the collection, products, and materials.

We are looking for someone who is/has:
-  A creative mindset and exceptional eye for detail.
-  Structured and organized and has a high sense of responsibility and ownership.  
- Kind, welcoming and patient to everyone who enters our store. We want every customer to feel seen and heard; leaving the store happy and energized.
- A hands-on mentality and always looking for ways to improve and grow.
- Retail experience (minimum 2 years)
- Fluent in Dutch and English.
- Living in or nearby Amsterdam.
- Flexible to work both during the week and in the weekends.
- No experience in making jewelry? Don’t worry, we will teach you everything you need to know.

If this sounds like you and you’re interested, please send us your motivation letter and resume to Maud@by1oak.com

STORE ASSISTENT

Starting date: Soon
Position: parttime, 24 hours a week.

BY1OAK is an Amsterdam based handmade jewelry brand. The brand has been online for than fourteen years and has opened a store on the Prinsengracht in Amsterdam: open six days a week from Monday ‘till Saturday. BY1OAK’s company culture is ambitious, entrepreneurial, and creative, with a small team we find it most important to deliver the best quality jewelry, with the best possible service. 

As a sales representative you will work very closely with our handmade product, and being able to show our customers everything the brand has to offer. It is essential to have a sales mentality, a hands-on approach and the ability to create a warm and welcoming atmosphere in the store. Together with the team you carry the responsibility of welcoming, approaching and advising our customers based on knowledge and expertise. To help our customers in the best way, it’s essential to work with our jewelry.

In this role you will:
- Welcome and advice our customers on all levels. For this role it's important to have a good relationship with your colleagues and our customers. You are organized, have a high sense of responsibility and ownership.  
- You are kind, welcoming and patient to everyone who enters our store. We want every customer to feel seen and heard; leaving the store happy and energized.
- Responsible for the look and feel of the store, this requires organizational skills, high sense of responsibility and ownership.
- Develop knowhow of the collection, products and materials.

We are looking for someone with:
-
A creative mindset and exceptional eye for detail.
- Structured and organized skills are a must.
- A hands-on mentality and always looking for ways to improve and grow.
- Experience in retail and a star advising and selling to our customers.
- Fluent in Dutch and English.
- You are living in or nearby Amsterdam.
- You are available on Saturdays!
- No experience in making jewelry? We will teach you everything you need to know.

If this sounds like you and you’re interested, please send us your motivation letter and resume to Maud@by1oak.com

CUSTOMER CARE / E- COMMERCE SPECIALIST

Starting date: Soon
Position: fulltime, 32-40 hours a week.

In this role, you will be involved in the day-to-day activities of BY1OAK with a focus on Customer Care and E-commerce. You will be the face of the brand and love to help and advice our customers on all levels. BY1OAK wants to ensure a superior customer experience online and in store. Next to the customer service, you’ll be responsible for the E-commerce of the brand.

In this role you will:
- Take care of our Customer Care
- Ensure that the process from purchase to after-sales runs smoothly
- Process requests and returns
- Be responsible for our online store
- Be responsible for the whole E-commerce; keeping the website up-to-date, launching new collections and assist the SEO of the website
- Think creatively about how to keep improving our webshop

We are looking for someone with:
- The ability to deliver exceptional service, communication skills are a must
- Excellent written and verbal Dutch and English communication
- Experience in- and passion for the online and fashion industry
- A hands-on mentality and eager to learn
- Organized, structured and detail-oriented skills 
- Someone who loves to take care of our customers’ needs and is always happy to help
- Feeling for writing texts, both creatively as formal

If this sounds like you and you’re interested, please send us your motivation letter and resume to Maud@by1oak.com