Every BY1OAK design is conceived as a modern heirloom to enjoy for years to come. As the precious materials we love to work with require specific care, we have summarized our best tips in a care guide. If you have more questions or are unsure about cleaning your treasures yourself, our team is here to help. Stop by our store or reach out via email (info@by1oak.com) to discuss your care questions.

General tips - regardless of the material: Jewelry loves to be worn. Regular wear helps prevent the buildup of dirt and oxidation, thanks to the natural friction that occurs throughout the day. However, to keep your pieces looking their best, we recommend avoiding contact with water, chlorine, cleaning agents, body lotions, shampoo, perfume, and similar substances whenever possible. When you're not wearing your BY1OAK jewelry, we recommend storing it in a sealed container in a dry place — ideally in the jewelry box or pouch you received with your purchase.

• 925 sterling silver: 925 sterling silver jewelry oxidizes naturally with air and humidity. 
Occasional cleaning with a special cloth will keep the silver shiny and remove the oxidation. If you do not wear your jewelry, the best way to avoid oxidation, is to keep your silver jewelry in a closed box or bag that is protected from air. The silver polish cloths are available in our webshop and at most jewelers. It is recommended to clean your jewelry carefully, keeping in mind that the jewelry is handmade en needs to be handled with care and attention. If you have any more questions about this, or if the oxidation remains, please reach out to our customer service so we can assist.

• Gold Plated Silver: All of our gold-plated jewelry is made with a base of sterling silver. Gold-plated pieces may oxidize over time; this oxidation can be polished off (see the 925 sterling silver section for more details). Our gold plated jewelry is plated with a carefully concidered thickness of 14k gold, depending on the product type (rings, bracelets, necklaces, earrings) — ranging from 1 to 3 microns. Over time, and depending on factors such as how often the jewelry is worn and the acidity of your skin, the gold layer may gradually lose its shine and wear off, eventually revealing the silver base underneath. The durability of the gold layer varies from person to person. We offer a one-time, 6-month warranty on the gold plating. If you would like to have your piece regilded, we offer a special service- for a small fee, your jewelry can be re-coated with a fresh layer of gold — making it look as good as new.

• 14k Solid Gold: At BY1OAK, we work with 14 karat gold because pure gold — 24 karat — is too soft for everyday wear. In 14 karat gold jewelry, 58.5% of the piece consists of pure gold, with the remaining percentage made up of alloy metals such as silver and copper to enhance strength and durability. Due to the presence of these alloy metals, pieces from our 14k solid gold collection may still oxidize over time. If this occurs, you can gently polish your jewelry using a special polishing cloth (available in our webshop or at most jewelers). If polishing doesn’t fully restore the shine, we recommend reaching out to our customer service team. We’ll be happy to assist you with additional cleaning tips and advice.

BY1OAK jewelry never contains nickel.
For warranty, you can find more information at Repairs and Warranty.